Collection and Processing of Personal Data
At Plásticos Macar, we value the trust of our customers. To earn your trust, we respect your privacy in the processing of personal data in relation to our www.macar.pt page ("Website") and the transactions carried out through it. This Privacy Policy describes who controls your personal data, the type of data we collect, its use and how you can control its application.
Plásticos Macar, Lda undertakes regarding the processing of data, to process data lawfully and with respect for the principle of good faith; collect the data for purposes determined by the entity, explicitly and lawfully; collect data that is adequate, relevant and not excessive in relation to the purposes for which they are collected and subsequently processed (the purpose of the processing is to prove compliance with the legal obligations relating to the service); keep the data accurate and, if necessary, up-to-date, ensuring that inaccurate or incomplete data are rectified, taking into account the purposes for which they are collected or for which they are further processed; keep the data in such a way as to allow the identification of its holders only for the period necessary for the pursuit of the purposes of the collection.
Who controls personal data?
Your personal data is collected, processed and used by "Plásticos Macar – Industria de Plásticos, Lda.", Parque Industrial da Palmeira 28, 4780-361 Palmeira – Santo Tirso as data controller.
What personal data does Plásticos Macar collect?
We collect the personal data that you voluntarily provide to us when you register on our website or carry out a transaction through it, as well as others relating to the processing of your request. Such personal data includes: Name, name and surname, company name, tax number, date of birth, e-mail address, username and password, shipping and invoice address (including postal code, city and country), telephone contact, type and quantity of products ordered, number, date and status of the order, date and time of delivery of the services, the order amount, currency, payment information, return of products and offers.
We may also collect usage and access data to our website, such as your IP address, which product you viewed and which ones placed in your "cart"; if you have accessed our website through a referral site or through a link in a promotional email or advertisement, together with your IP address, to analyse the effectiveness of our business activity ("usage data").
How does Plásticos Macar use my personal data?
Transactional data will be used in the processing of your orders, to make your payment, to communicate with you regarding your order, to send you specific commercial communication or invitations to review our products (subject to your consent, if necessary), to make product returns and customer support requests, as well as to inform you of the withdrawal of our products from the market.
Usage data, in the case of customers registered with transactional data, (with the exception of payment data) is also used to adapt the products displayed on the page to their interests.
If you subscribe to the commercial communication and newsletter, your transactional and usage data will be analyzed by Plásticos Macar, to adapt the commercial communication to your preferences.
With whom can Plásticos Macar share my personal data?
Plásticos Macar has contracted services to third parties, regarding the management of the page, such as data storage, commercial management, maintenance, transportation and payment, service providers that allow you to add functions that you can use at your discretion. These service providers only have access to the personal data necessary for the performance of their functions and are not allowed to use or disclose your personal data for other purposes without your prior consent.
If you subscribe to the commercial communication and the newsletter, your name, e-mail address and other transactional or usage data will be used by Plásticos Macar to allow the analysis of your interests and adapt the commercial communication to your preferences, since they are responsible for the area of sending commercial information by email.
In accordance with applicable law, we may share personal data by law enforcement, law enforcement or other entities, if necessary to protect our rights or those of third parties, to combat fraud or to enforce the terms and conditions of our website, in accordance with applicable law.
As required by law, service providers and other recipients ensure an adequate level of data protection through a security certification or EU clauses. All employees who provide services at Plásticos Macar, Lda are bound by professional secrecy, and may not disclose the identification or other information subject to secrecy regarding the customer data processed by this entity. Data controllers, as well as persons who, in the performance of their duties, become aware of the personal data processed, shall be bound by professional secrecy, even after the end of their duties. The client has the right to the confidentiality of all information and identifying elements that respect him.
How can I limit the use and sharing of my personal data?
We will only send you any commercial communication or product invitations via email if you have expressly consented to such communication. You can withdraw your consent at any time free of charge, by telephone 252830780 / 918203903, in writing to Parque Industrial da Palmeira 28, 4780-361 Palmeira – Santo Tirso, to the fax 252830789 or to the email rpd@macar.pt or directly in the "customer area".
How can I access the information to update my personal identification?
- All citizens have the right of access to computerized data concerning them, and may demand the right to know their purpose, under the terms provided for in the law (personal data contained in manual files enjoy identical protection).
- You have the right to object in some cases provided for by law, to your data not being processed, for weighty and legitimate reasons related to your particular situation.
- You have the right to object, at your request and free of charge, to the processing of your personal data for the purposes of research or any other form of prospecting.
- Customers enjoy, in accordance with the law, the rights of information, access and opposition. For the exercise of the right of access, they must accept the option of selection in the creation of customer accounts or not, the Privacy Policy.
- You have the right to object to your personal data being communicated to third parties, unless otherwise provided by law.
It is important that our databases are correct and up-to-date. To exercise your access rights and make changes or deletions related to your personal data, please call our customer service representative directly for 252830780/918203903 or send an email to rpd@macar.pt. When you call, we will verify your identity before granting you access to any personal data. You can also directly access your information in "my account" and make the changes in question.
How can I contact Plásticos Macar?
If you have any questions about our processing of your personal data, please contact us at +351252830780/+351918203903 or send us a email rpd@macar.pt
This Privacy Policy was published on 18-05-2018.
We reserve the right to change our data processing practices from time to time.